General Information for the Traveler

Matronit uses paper tickets for single use and the “Rav-Kav” card which is accepted by the other means of public transportation in Israel. Unlike the buses, payment for the Matronit trip is performed on the platform, before boarding the Matronit.

Please note – in the Matronit system, tickets may not be purchased from the driver. The purchase and validation is performed on the platform.

So how do you pay for a trip on Matronit?

The Matronit platforms include a number of machines which are used for the purchase and validation of tickets. Additionally, tickets may be purchased at the service stations and on the website.

Purchase Station and Main Validation

This station is placed on the platforms and the main stations. This is the automatic station which is operated by the traveler using a touchscreen, and the payment is performed using coins, bills or credit cards and it returns change. Its uses include:

Paper tickets:

• Purchasing paper tickets for single use.

Rav-Kav:

• Purchasing packages for the Rav-Kav card (the station identifies the profile of the traveler while loading, and presents the traveler with only the loading options and the prices which are adjusted for his profile and credits).

• Issuance of anonymous Rav-Kav cards.

• Displaying travel package balances on the traveler’s Rav-Kav card.

Validation:

• Performing validation of the travel package for the Matronit trip.

After the transaction is completed, there is no cancellation option at the station. Cancellation must be performed at the staffed service stations.

Station for Purchase and Validation Using a Credit Card:

This station is placed on the platforms and central stations. This is an automated station operated by the traveler and the payment is performed using only a credit card. Its uses include:

Paper tickets:

• Purchasing paper tickets for single use.

Rav-Kav:

• Purchasing packages for the Rav-Kav card (the station identifies the profile of the traveler while loading, and only presents the traveler with the loading options and the prices which are adjusted for his profile and credits).

• Issuing anonymous Rav-Kav cards.

• Displaying travel package balances on the traveler’s Rav-Kav card.

Validation:

• Performing validation of the travel package for the Matronit trip.

The machine accepts Visa and Mastercard credit cards.

After the purchase, when you want to travel – you simply hop on!

What is validation?

The validation process charges the passenger for traveling on the Matronit through the “Rav-Kav” card. The validation process may be performed in the quick validation machine or through the purchase stations. Payment or validation will not take place within the Matronit or via the driver.

Quick Validation Machine:

This machine is used for validation alone and allows the traveler to perform a quick validation for the upcoming trip without needing direct contact.

The passenger must simply place the Rav-Kav near the quick validation machine, check for the green light…and that’s it! Please note – if a red light is lit instead of a green light, then the validation was not performed.

If there are a number of “travel packages” loaded onto the “Rav-Kav”, the quick validation machine will indicate a red light and refer the traveler to one of the purchase stations on the platform for selecting which package the traveler wishes to use.

Remember – even if you have a monthly or daily pass, you must validate your Rav-Kav before each trip.

Do you remember boarding the bus and having the driver punch a hole in your bus card? Or showing your monthly pass to the driver? Today, on Matronit, you just hop on. It is simple and quick – just place your Rav-Kav on the quick validation machine, wait for the green light and…that’s it!

Who does not need validation?

• A traveler with a paper ticket and not a Rav-Kav does not need to perform validation before the trip, but must keep the ticket for an inspection.

• A passenger in possession of a certificate of blindness.

• At this time, soldiers and police officers in uniform, including those with documentation, do not require validation.

When is validation performed for the travel package on the “Rav-Kav” card?

Before boarding the Matronit, “validation” of the “Rav-Kav” card must always be performed. Validation must be performed, even if the trip is a transfer after exiting a bus, and even if the traveler has a monthly pass on his “Rav-Kav”! A traveler who does not validate will be considered as having not paid. Even if you loaded the Rav-Kav card with a travel package or with a single ticket, you must validate before each trip itself.

Please note, the Matronit system operates control measures. In order to prevent fines, be sure to perform the validation on the platforms before boarding the Matronit.

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